Returns & Exchanges
At Sherri Hill, we want you to feel confident and beautiful in your purchase; however, if you are not completely satisfied, we offer a streamlined return process for eligible unworn garments within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags, security ribbons, and protective coverings remain intact and attached.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any old labels are fully covered.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.