Frequently Asked Questions
Everything you need to know about finding your dream dress.
How do I determine my correct size for a Sherri Hill dress?
Since formal wear sizing often differs from everyday clothing, we recommend viewing our official size chart and having a professional take your bust, waist, and hip measurements to ensure a perfect fit.
Where can I purchase authentic Sherri Hill designs?
To ensure you are purchasing an authentic gown, only buy from authorized retailers listed on our official store locator. Beware of counterfeit websites offering significantly lower prices.
What is the standard shipping timeframe for online orders?
In-stock gowns typically ship within 2-3 business days. For special orders or pre-order items, delivery times vary based on production schedules and will be communicated at the time of purchase.
What is your return policy for formal evening wear?
Due to the delicate and seasonal nature of high-fashion evening wear, many of our authorized retailers have a 'Final Sale' policy. Please check the specific return terms of the boutique where you make your purchase.
Can I order a dress in a color not shown on the website?
Our gowns are produced in specific colorways curated by our design team. You can view all available color options for a specific style on its product page or by visiting an authorized retailer.
How should I care for and clean my Sherri Hill gown?
We recommend professional dry cleaning only for our gowns, especially those featuring intricate beadwork, sequins, or delicate silk fabrics. Always store your dress in a breathable garment bag.